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Case Management
Case Management

Case Management is a community-based resource for persons who have qualifying diagnoses and assessment scores.

Case Managers assist their clients in gaining independence and insight into their diagnosis and symptoms. Individuals are referred for various reasons, such as homelessness, disturbing thoughts or behaviors which affect daily life, budgeting, stress management, unemployment, isolation, and the prevention of hospitalization.

Common goals/tasks for Case Management include:

  • Educating consumers on internal and external resources and teaching how to utilize them
  • Empowerment
  • Working on identifying those things that trigger/cause symptoms and learning methods of coping followed by practicing those skills
  • Coordinating with other providers (health, dental, payee, etc.) to have holistic supports and boundaries
  • Identifying and implementing healthy supports and boundaries
  • Improve daily living skills (cooking, cleaning, self care, etc.)
  • Symptom management skills
  • Practicing appropriate behaviors within the home and community settings.

Community Psychiatric Supportive Treatment

These services are provided by case managers to assist consumers in adjusting to the community by helping them achieve specific behavioral, personal, emotional, social, educational and/or vocational goals, and activities of daily living. Case managers also coordinate their work with family members, employers, educators, physicians, other agencies, and other persons connected to the client.

Intensive Services

Designed to prevent unnecessary hospitalizations or other out-of-home placements, or to assist individuals as they transition back home following a hospitalization or other placement. These include attendant care and case management, and may include access to our short-term crisis stabilization units.

Liaison Services

Designated CrossWinds staff maintain regular contact with psychiatric hospitals, the purpose of which is to create a seamless system of care that is integrated and coordinated, making the best use of resources for the benefit of consumers and families.