FAQs about counseling

If you or someone you know is in need of immediate mental health care, please call 620-343-2211 24 hours a day, 7 days a week.

For the suicide and Crisis Line call 988.

If this is a medical emergency, please call 911.

That's okay – we serve everyone, regardless of insurance. If you don't have insurance, you may qualify for a sliding scale fee based on income and household size. Click here to see our sliding scale fees.

To schedule an appointment please call CrossWinds at 620-343-2211, or use our online appointment request form at the top of the page. New clients will be referred to Client Registration Services to schedule an assessment appointment.

• Identification
• List of medications
• Insurance card, if you have insurance
• If you don't have insurance, please bring verification of household income (w2s or pay stubs) in order to qualify for a sliding scale fee.
• If you are a court appointed guardian for a patient, please bring the patient's legal paperwork

We encourage you to contact your insurance company to determine what will be covered based on your specific plan. Most insurances cover a portion of therapy and medication services.

CrossWinds accepts many different insurances, including private insurance, Medicaid, and Medicare. Uninsured clients may qualify for sliding scale fees based on household size and income. You will be asked during registration to provide insurance information and proof of income in order to determine your rate of payment. Fees vary based on the services you receive.

We employ a variety of providers including psychologists, social workers, marriage and family therapists and professional counselors to ensure that we can offer you the most effective, caring, innovative and efficient support for your mental wellness.

CrossWinds Counseling and Wellness provides prevention and support tools, educational resources, counseling and treatment options, and class offerings that can help you begin to manage the circumstances of daily life. Additionally, we have therapists trained in areas such as Cognitive Behavioral Therapy, Play Therapy, and Accelerated Resolution Therapy. Talk with your therapist at your initial appointment if you have a specific area of interest.