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FAQ

What if I need help right away?

If you or a family member are in need of immediate mental health care, please call 620-343-2211 or 911. For emergencies that occur after hours, call 620-343-2626 or 866-330-3310.

How do I schedule an appointment?

To schedule an appointment please call CrossWinds at 620-343-2211, or use our online appointment request form at right. New clients will be referred to Client Registration Services to schedule an intake assessment.

What do I need to bring?

  • Identification
  • Insurance card
  • Verification of household income (w2s or pay stubs)

Will insurance cover my appointments?

You will be asked during registration to provide insurance information and proof of income in order to determine your rate of payment. Fees vary based on the services you receive. CrossWinds accepts many different insurances, including private insurance, Medicaid, and Medicare. Uninsured clients may qualify for sliding scale fees based on household income.

Payment is expected at the time of service.

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